LEGAL REFERENCE

How hc77 Handles Your Personal Information

At hc77, your privacy is built into every layer of your account — from the moment you register to every deposit you make via JazzCash or Easypaisa. This...

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hc77 How hc77 Handles Your Personal Information

What This Privacy Policy Covers and Why

This policy applies to all personal data processed through hc77.pro and its associated account services, where local law permits. We collect your name, contact details, and payment identifiers — including those tied to JazzCash, Easypaisa, SadaPay and Raast — solely to operate your account, process transactions, and meet our legal obligations. We do not sell your data to third parties. Data is

retained only as long as your account remains active or as required under applicable Pakistani financial regulations. You may request access to, correction of, or deletion of your personal data by contacting our support team directly. All requests are handled within the timeframes set by applicable law in supported regions.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is used, or wish to exercise any of your rights under this policy, our team is available around the clock to assist you through the channels below.

Team online

Live Chat

Connect with our privacy support agents directly from your account dashboard. We aim to acknowledge all data-related queries within two hours and resolve them within 72 hours of receipt.

Email Support

Send your data request or privacy concern to our dedicated address. Include your registered account email so we can verify your identity before processing any changes to your personal record.

Help Centre

Our help centre contains step-by-step articles on downloading your data, updating your contact details, and understanding how your JazzCash or Easypaisa payment data is stored and protected.

POLICY TRUST SIGNALS

Why You Can Rely on This Privacy Policy

We have structured our privacy practices around clear accountability, regular internal review, and transparent communication with every account holder in supported regions of Pakistan.

Regular Policy Audits

Our privacy policy is reviewed on a scheduled basis by our compliance team to ensure it reflects current data practices, platform changes, and any updates to applicable regulations in supported regions.

Encrypted Data Storage

All personal data, including payment identifiers for JazzCash, Easypaisa, SadaPay and Raast, is stored using industry-standard encryption both at rest and in transit across our infrastructure.

Minimal Data Collection

We collect only the data necessary to operate your account and process your transactions. We do not gather browsing history, device contacts, or any information unrelated to your account activity.

No Third-Party Data Sales

Your personal information is never sold, rented, or traded to advertisers or data brokers. Sharing occurs only with payment processors and identity verification partners essential to your account.

Account Holder Rights

You hold the right to access, correct, port, or request deletion of your personal data at any time. Our support team processes these requests in line with applicable law in your region.

Transparent Cookie Use

We use session and analytics cookies strictly to keep your account secure and improve platform performance. You can review and adjust your cookie preferences from your account settings page.

How This Policy Aligns Across Our Platform

Our privacy commitments are consistent whether you access hc77 on mobile, desktop, or through any supported payment channel in Pakistan. The table below shows how key policy elements...

Mobile vs Desktop
The same data collection rules and retention periods apply regardless of whether you access your account from a mobile browser or desktop — no additional tracking on either device type.
JazzCash Deposits
Payment data from JazzCash transactions is processed under the same encryption and minimal-retention standards as all other payment methods available on the platform.
Easypaisa Deposits
Easypaisa transaction identifiers are stored only as long as required for account reconciliation and regulatory compliance, then purged in line with our standard retention schedule.
SadaPay Transactions
SadaPay payment references receive identical privacy treatment to other local rails — collected for transaction processing only, never used for profiling or marketing purposes.
Raast Transfers
Raast transfer metadata is handled under the same data minimisation principles, retained for the legally required period and accessible to you on request through our support team.
Account Registration
Registration data collected when you open your account is subject to the same access, correction, and deletion rights as all other personal data held under this policy.
Support Interactions
Records of your support conversations are retained to help resolve future queries and improve service quality, and are subject to the same access rights as your core account data.
POLICY LAYOUT FEATURES

Key Elements Shaping Our Privacy Approach

These six features define how privacy is structured across your hc77 account — from the data we collect at sign-up to how we handle your rights requests and...

Consent at Registration When you open your account, we present a clear summary...
Purpose Limitation Every piece of data we hold is tied to a...
Data Portability You can request a copy of your personal data in...
Breach Notification In the unlikely event of a data breach affecting your...
Third-Party Processor Oversight Any third party that processes data on our behalf —...
Policy Update Notices When we update this privacy policy, we will notify you...

Your Privacy Policy Questions, Addressed

We collect your name, email address, phone number, and the payment identifiers associated with your chosen method — such as your JazzCash or Easypaisa mobile number — along with device and session data needed to keep your account secure.

Payment identifiers from JazzCash, Easypaisa, SadaPay and Raast are encrypted at rest and in transit. We retain them only for as long as required to reconcile transactions and meet our obligations under applicable Pakistani financial regulations.

Yes. You can submit a deletion request through our live chat or email support channel at any time. We will process it within the timeframe set by applicable law, subject to any retention obligations we must meet in supported regions.

We share data only with payment processors and identity verification partners essential to running your account. We do not sell, rent, or trade your personal information to advertisers, data brokers, or any unrelated third party.

Log in to your account and visit the profile settings section to update your contact details directly. For changes to identity documents or payment-linked information, contact our support team and we will guide you through the verification process.

We use session cookies to keep your account secure and analytics cookies to understand how the platform performs. You can review and adjust your cookie preferences at any time from the settings page within your account dashboard.

We will send a notification to your registered contact details before any material changes to this policy take effect. The updated policy will also be published on this page with a clear indication of what has changed and when.